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Development Database Administrator

Job Title: Development Database Administrator
Reports To: Katie Adams, Director of Annual Giving
Status: Full time, Exempt
Posting Date: September 20, 2021 until filled

JOB SUMMARY:

The Development Database Administrator is responsible for day-to-date management of The Raiser’s Edge database and data pertaining to approximately 100,000 museum constituents. Working under the general guidance of the Director of Annual Giving, the Development Database Administrator processes Annual Fund and restricted contributions; tracks contributed revenue against fundraising goals; provides regular reporting and analysis to ensure that the Development department is being strategic in all fundraising activities; maintains the integrity and security of the database; oversees all gift accounting in collaboration with the Business Office; pulls mailing lists for solicitations and other constituent outreach; tracks pledge payments; maintains donor files/records; and updates/maintains all database policies and procedures. The Administrator also provides ongoing training for Development colleagues in the use of The Raiser’s Edge and best practices.

JOB DUTIES:

Database Management and Reporting

  • Develop/maintain standard and custom queries and reports.
  • Collaborate with Development colleagues and the Marketing and Engagement department to pull and export prospect/donor/member data for all external and internal uses, including the museum’s Annual Report, direct mail solicitations, programming and exhibition announcements, and other fundraising.
  • Monitor and administer database security, integrity and maintenance of Raiser’s Edge; perform regular data integrity checks via querying and system review including, but not limited to, de-duplication and financial and data continuity.
  • Collaborate with Business Office to ensure financial integrity, daily balancing, monthly and annual reconciliation, and accurate gift processing.
  • Train and oversee Development staff in proper use of Raiser’s Edge. Proactively assist users in determining more efficient ways to utilize Raiser’s Edge and provide support to users when errors and issues arise.
  • Create and implement up-to-date Standard Operating Procedures for entry and reporting and ensure all entries conform to these procedures.
  • Serve as liaison to IT for all Raiser’s Edge systems-related needs.

Gift Processing

  • Manage data entry procedures and gift processing for all annual fund and restricted gifts in a timely and accurate fashion.  Determine appropriate campaigns, funds, and appeals for each gift to be processed.
  • Collaborate with Member Services and Annual Giving Coordinator in processing membership gifts, member benefits fulfillment, and gift acknowledgements.

Other

  • Supervises volunteer support, as needed. And assist with Development Office tasks and museum member events, as needed.

PHYSICAL ACTIVITY AND WORK ENVIRONMENT:

Work environment is an office setting with moderate to light noise. This position requires seeing, hearing, speaking, sitting, standing, walking, lifting, carrying, pushing and/or pulling a maximum of 35 pounds.

MINIMUM QUALIFICATIONS:

Educational Requirements

  • Bachelor’s degree and three years of non-profit development office experience.

Experience Requirements

  • A minimum of three years of experience with The Raiser’s Edge, including knowledge of and experience building complex queries and exports, gift processing, and database management.
  • Demonstrated knowledge of the principals and practices of nonprofit fundraising operations, gift entry and administration, donor stewardship, database administration, records management, and IRS regulations regarding charitable giving.
  • Solid understanding of the data and reporting needs of a development office.
  • Excellent organizational skills, including the ability to prioritize and manage multiple tasks with minimal supervision, meet deadlines, and use logic and analysis to troubleshoot software problems.
  • Excellent recordkeeping, writing, communications, and interpersonal skills. Extremely organized and detail-oriented.
  • Ability to act in an entrepreneurial manner taking initiative, being responsive to new opportunities, and create value in the face of obstacles.
  • Ability to maintain a high level of confidentiality when dealing with donor information and financial records
  • Willingness to work occasional evenings, as needed, in support of fundraising events.

To be considered for this position, please email a cover letter and a current CV or resume to Katie Adams, Director of Annual Giving at kadams@eastman.org.

The Eastman Museum is committed to advancing inclusion, diversity, equity, and accessibility at our institution and in our society. The Eastman Museum is an Equal Opportunity Employer.