fbpx Health & Safety at the Dryden Theatre | George Eastman Museum

Planning a visit? Masks are required for all visitors regardless of vaccination status.

As of Tuesday, September 28, for all programs and screenings in the Dryden Theatre, patrons must show proof of vaccination and wear masks. Learn about our updated health & safety procedures

Health & Safety at the Dryden Theatre

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Seven adults wearing face masks sit spaced apart in theater seats

Last Updated: Monday, September 20, 2021

The Dryden Theatre is now open. For information on film screenings, click here.

We are excited to welcome you back to the Dryden Theatre! In order to ensure all our guests have a safe and enjoyable experience, we continue to monitor guidance from the CDC, New York State Department of Health, and Monroe County Health Department and make operational decisions and adjustments as necessary.

Questions? Please contact the box office at (585) 327-4839.

Contents:
Vaccinations, Masks & Health
Ticketing
Additional Information
Accessibility
Frequently Asked Questions

 

Vaccinations, Masks & Health

  • For the Dryden Theatre: COVID-19 vaccinations are required for all film screenings and programs in the Dryden Theatre for patrons 12 years and older.
    • Patrons will need to bring: 

      • Proof of COVID-19 vaccination 
      • Photo ID 
      • Mask:
        • Masks are required for all visitors, regardless of vaccination status (including children 3 and over); please bring a mask for each member of your party. 
          • You must keep your mask on throughout the entire screening. 
          • If you are unable or unwilling to wear a mask, we ask that you come at a later date when masks are not required. 
    • Acceptable proof includes:
        • Vaccination cards, including copies or photographs of documentation
        • Excelsior Pass
        • Other government issued immunization records that prove COVID-19 vaccination status
    • Please note, festival and partner screenings may have different guidelines, please see the individual listing for details.
  • By purchasing a ticket, you are affirming that on the day of your visit you will do a self-health check, confirming that you are not exhibiting symptoms of COVID-19.
  • Please note, festival and partner screenings may have different guidelines, please see the individual listing for details.

 

  • For the Eastman Museum: Vaccinations are not required for the historic mansion, galleries, and gardens. Learn more about the health & safety at the museum here: Health & Safety at the Eastman Museum.

Mask & Health FAQ

Ticketing

  • We strongly suggest that patrons purchase their tickets in advance. With digital or printed advance tickets, you can check in using our touchless system and get your vaccination card and ID quickly checked.
    • Members, nonmembers, and Take-10 passholders may purchase/reserve tickets online here.
  • During the ticket reservation process, guests will be advised that on the day of their visit that entry will be permitted only if:
    • No one in the party feels ill; no one in the party has had any symptoms as recognized by the CDC in the past 14 days; and no one in the party has been in close contact with anyone who has tested positive for COVID-19.
  • Pricing:
    • General Admission: $10
    • Museum Members: $7
    • Students and Children: $5
    • Free to SNAP/EBT cardholders and their families and to active-duty military and their families
  • Members and students will be asked to show member card or ID when they present their ticket.

Ticketing FAQ

Additional Information

  • The exterior Dryden Theatre doors will no longer be used; please enter via the museum’s main entrance in the Thomas Tischer Visitor Center to access the theater.
  • Doors open at 6:45 p.m.
  • Hand sanitizing stations are provided for visitor use throughout the lobby.
  • When possible, non-automatic doors and entryways are push only.
  • Patrons should follow posted signs.
  • Introductions to films will take place as usual. 
  • Open Face at the Eastman Museum and Museum Shop close at 5 p.m. and therefore will not be open before Dryden Theatre film screenings.

Accessibility

  • The Dryden Theatre can accommodate two patrons in wheelchairs at this time.
  • A hearing loop is available.
    • The patron must leave their ID in exchange for use of the hearing loop. 
    • These aids will be sanitized after each use. 
  • The accessible entrance to the Dryden Theatre is through the Eastman Museum’s main entrance at the Thomas Tischer Visitor Center, next to the Dryden Theatre main entrance.
  • For more information visit eastman.org/accessibility.

Frequently Asked Questions

Mask & Health FAQ

  • What proof of vaccination do I need?
    • Proof of vaccination will be required.
    • Acceptable proof includes:
      • Vaccination cards, including copies or photographs of documentation
      • Excelsior Pass
      • Other government-issued immunization records that prove COVID-19 vaccination status
  • Will you require masks for fully vaccinated visitors? 
    • Yes; based on current recommendations from Monroe County, we are requiring all visitors to wear masks indoors.
  • Will the Dryden provide masks if I don’t have my own? 
    • We ask that you please bring your own mask when you visit.
  • Can I take my mask off once I’m seated in the theater?
    • No. All patrons must keep their masks on throughout the screening.
  • What if I don’t want to/can’t wear a mask? 
    • If you are unwilling or unable to wear a mask for medical or health reasons, we ask that you come to the museum at a later date.
  • Will temperature readings be taken? 
    • No; however, we ask that you conduct your own self-health assessment to determine if you have a fever or any other COVID-19 symptoms.
  • Do I need to wear a mask while on the grounds or in the gardens?
    • Vaccinated visitors do not need to wear masks.
    • Unvaccinated visitors are required to wear masks outdoors on museum grounds.
  • Will temperature readings be taken at the box office?
    • No; however, we ask that you conduct your own self-health assessment to determine if you have a temperature before you come to the theater.

Ticketing FAQ

  • When should I purchase my ticket?
    • We strongly suggest that patrons purchase their tickets in advance. With digital or printed advance tickets, you can check in using our touchless system and get your vaccination card and ID quickly checked.
      • Members, nonmembers, and Take-10 passholders may purchase/reserve tickets online here.
    • Advance tickets can be purchased online up until showtime, pending availability.
  • Do museum members need to reserve tickets in advance?
    • Members are encouraged to purchase a ticket for a film screening in advance.
  • Can I purchase tickets in person? 
    • Yes, you may purchase tickets on-site; however, we strongly recommend buying them in advance online to reduce contact and as seating is limited. If available, tickets can be purchased at the box office before a screening.
  • Will you accept cash? 
    • Electronic forms of payment help reduce touch points, but we will accept all forms of payment.
  • How do I use my Take-10 or free guest passes to the Dryden?
    • If you have a Take-10, you should still reserve your ticket online and select the Take-10 pass option. When you check in at the theater, present your Take-10 along with your tickets.  
    • If you have a pass, you may request a ticket onsite at the time of the screening. You will be asked to present your pass at the box office.
  • What if I typically receive free admission to screenings?
    • If you are active-duty military, a SNAP/EBT card holder, or a George Eastman Society member, you may request a ticket onsite at the time of the screening. You will be asked to present your ID or George Eastman Society member card. 
  • Do I get to select my seats in advance? 
    • No. Seating is on a first-come, first-served basis.

Amenities & Other FAQ

  • Is food or drink allowed in the theater?
    • No. We do not have concessions and do not allow food and drinks inside the theater. 
  • Will your eatery and store be open before or after films?
    • No; Open Face at the Eastman Museum and the Museum Shop are open during regular museum hours and close at 5 p.m. They will not be open prior to film screenings.