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Security Host

Job Title: Security Host
Department: Security
Reports To: Rob Bretz, Security Manager
Status: Full time, 35 – 40 hours per week. Hours will vary between 6 am and 7 pm, with some weekend and evening hours required. Opportunities for overtime.
Posting Dates: April 19, 2021 until filled

To ensure the security, safety, and well-being of all staff, volunteers, students, and visitors as well as protecting the collections throughout the museum. Establish a welcoming presence for all people entering the museum.


  • The Security Host will be cross-trained in standard security practices and will provide appropriate levels of safety within the George Eastman Museum.
  • Immediate response to alarms, calls, and emergencies to provide the necessary action.
  • Monitor all camera sites at the appropriate Post.
  • Follow the specific post orders in place for each post.
  • Ensure that any restricted area remains secure.
  • Monitor issues that appear suspicious in nature such as disorderly people, fire hazards, theft prevention, etc.
  • Complete incident reports when there are injuries, illnesses, thefts, or safety issues experienced by staff, trustees, students, interns, volunteers, guests, and visitors.
  • Exhibit and support the principles and philosophy of the museum, including the Mission statement.
  • Provide exemplary customer service and engage with museum visitors.
  • Answer questions about the objects and work of the museum and assist visitors when necessary.
  • Ensure visitors do not conduct activities that are prohibited by the museum.
  • Help visitors find their way around, operate special viewing equipment, and locate objects and materials.
  • Notify maintenance staff when there is something that needs to be addressed in the museum (e.g. spills, messes).
  • Perform other duties and responsibilities as directed by the Security Supervisor, Security Manager, Facilities Director, or other members of the chain of command.
  • The duties of this position will require standing and walking for extended periods of time, sitting, lifting/carrying (25lbs), speaking, hearing, and observing.

Qualifications and Requirements:

  • Must be at least 21 years of age.
  • Must have a valid driver’s license and a reliable form of transportation.
  • 2– 5 years of experience as a security guard or other role in law enforcement. 
  • Must be able to successfully pass a pre-employment drug test and criminal background check.
  • Familiarity with commercial or museum building security practices.
  • Experience in providing exemplary visitor and customer service.
  • CPR/Basic First Aid Certification preferred.  AED training preferred.

Please submit your resume for consideration to Robert Bretz at rbretz@eastman.org.

The Eastman Museum is committed to advancing inclusion, diversity, equity, and accessibility at our institution and in our society. The Eastman Museum is an Equal Opportunity Employer.